Privacy Policy

1. Who We Are

Payfet is a financial technology platform operated by AGASTRONICX Technology Solutions Limited, licensed by the Central Bank of Nigeria. We provide digital payment services including wallets, invoices, and crypto-to-fiat conversions. Your privacy is important to us.

2. What Information We Collect

• Identity and Account Information: Name, email, phone number, date of birth, and authentication details.
• Compliance Information: KYC/verification data such as BVN/NIN and government-issued identity documents where required by law.
• Financial and Transaction Information: Wallet balances, linked bank account details, invoices, transfers, beneficiaries, and transaction history.
• Device and Usage Information: Device identifiers, app and browser logs, IP address, approximate location, and diagnostics.
• Cookies and Similar Technologies: Session cookies, local storage, and analytics signals on web properties.

3. Permissions and Device Access

Depending on your device and app configuration, Payfet may request access to specific permissions only when needed for product features or security:

• Camera access for identity verification and document capture.
• Photos/files access to upload profile or KYC documents.
• Notification permission for transaction and security alerts.
• Location access (where enabled) for fraud prevention and regulatory compliance.

4. How We Use Your Data

• Provide and maintain account, wallet, and payment services.
• Verify identity and comply with legal and regulatory duties.
• Process transactions, investigate fraud, and secure accounts.
• Send service updates, receipts, support messages, and alerts.
• Analyze usage and improve reliability, performance, and UX.

5. Legal Basis for Processing

We process data based on your consent, contractual obligations, legal duties, and legitimate interests.

6. Sharing Your Data

We may share data with infrastructure providers, payment networks, regulated banking and settlement partners, identity verification providers, analytics providers, and law enforcement or regulators when legally required. We do not sell personal information.

7. Third-Party Services and SDKs

Payfet may use third-party technologies for analytics, notifications, identity verification, fraud monitoring, and cloud hosting. These providers process data under contractual and security controls.

8. Data Security

We use encryption, access controls, secure servers, and vulnerability scans to protect your data.

9. Data Retention

We retain personal data for as long as needed to provide services, resolve disputes, enforce our agreements, and satisfy legal, accounting, anti-fraud, and regulatory retention requirements.

10. Your Rights and Controls

Subject to applicable law, you can request access, correction, restriction, objection, portability, or deletion of your personal data. You can also withdraw consent where processing is based on consent.

To exercise your rights, contactsupport@payfet.org.

11. Account Deletion Requests

You may request account deletion by contactingsupport@payfet.org. We may retain limited records when required by law or for legitimate compliance and fraud-prevention purposes.

12. International Data Transfers

Your information may be processed in countries other than where you reside. Where required, we implement safeguards for lawful cross- border transfers.

13. Cookies

We use cookies and similar technologies for functionality, analytics, and session security. You can manage cookies in browser settings.

14. Children's Privacy

Our platform is not for users under 18. We do not knowingly collect information from minors.

15. Third-Party Links

Our website and app may contain links to third-party properties. We are not responsible for their privacy practices.

16. Changes to This Policy

We may update this policy. Changes will be posted here with a revised effective date.

17. Contact Us

For any questions, contact us at:

• Email: support@payfet.org
• Legal: legal@payfet.org
• Address: AGASTRONICX Technology Solutions Limited, Kwara State, Ilorin, Nigeria